Kinamax Ts9900 Driver 43 〈2024〉

Troubleshooting: Kinamax TS-9900 "Code 43" Error

The Issue: You have plugged in your Kinamax TS-9900 (likely a USB-to-Serial adapter), but it doesn't work. When you check Device Manager, you see a yellow exclamation mark and the error message: "Windows has stopped this device because it reported problems (Code 43)."

This usually means the driver is corrupted, incompatible with your Windows version, or there is a hardware glitch.

Advanced diagnostics

  • Use USBView or USB Device Tree Viewer to inspect USB descriptors and errors.
  • Check Windows Event Viewer (System logs) for device/driver error details.
  • On Linux, check dmesg logs when connecting the device for kernel error messages; install appropriate CUPS drivers (e.g., thermal-printer driver packages).

4. Resolution Procedure

To resolve the Code 43 error with the Kinamax TS9900/Serial adapter, the user must install an older, compatible driver that allows the device to function. kinamax ts9900 driver 43

Step-by-Step Fix:

  1. Open Device Manager:

    • Press Win + X and select Device Manager.
    • Locate the device. It may be under "Ports (COM & LPT)" as "USB-Serial Controller" or under "Other Devices" with a yellow warning icon.

  2. Uninstall Current Driver:

    • Right-click the device and select Uninstall device.
    • Check the box that says "Attempt to remove the driver for this device" (if available).
    • Click Uninstall.

  3. Install Older (Working) Driver:

    • Download the Prolific PL-2303 USB-to-Serial Driver Version 3.2.0.0 (dated roughly 2007-2009). This is widely available on driver repository sites or via the manufacturer's legacy support page.
    • Note: Do not use the latest driver from the official Prolific website (v3.3+), as it will likely cause the Code 43 error again.

  4. Manual Driver Update:

    • Right-click the device in Device Manager and select Update driver.
    • Select Browse my computer for drivers.
    • Select Let me pick from a list of available drivers on my computer.
    • Look for the Prolific entry. If multiple versions appear, select the one with version 3.2.0.0 (dated 2007/2008/2009).
    • Click Next.

  5. Disable Automatic Driver Updates (Optional but Recommended): Troubleshooting: Kinamax TS-9900 "Code 43" Error The Issue:

    • Windows Update may try to overwrite this fix. To prevent this, use the "Show or hide updates" troubleshooter tool from Microsoft to hide the driver update for the Prolific device.

4.3. Android (POS terminals)

  1. Add the AAR to your project’s libs folder and include it in build.gradle:
implementation(name: 'kinamax-ts9900-android-43', ext: 'aar')
  1. Declare permission in AndroidManifest.xml:
<uses-permission android:name="android.permission.USB_PERMISSION"/>
  1. Initialize the printer in code:
PrinterManager manager = new PrinterManager(context);
manager.connect(UsbDeviceDescriptor.fromVendorProduct(0x1234, 0x5678));
PrinterConfig config = new PrinterConfig.Builder()
        .setMediaWidth(80)
        .setDensity(PrinterConfig.Density.NORMAL)
        .build();
manager.applyConfig(config);
manager.printTestPage();
  1. Handle errors via the PrinterListener callbacks, which now deliver human‑readable messages (e.g., onError(PrinterError.PAPER_JAM)).

3.4. Diagnostic & Logging Enhancements

  • Event Logging: All driver events are now routed to the Windows Event Log under Application → Kinamax TS‑9900. On Linux, logs go to journald with the identifier kinamax-ts9900.
  • Self‑Test Mode: Triggered via kinamaxctl self‑test, the printer runs a series of internal checks (sensor, motor, heater) and returns a detailed report, facilitating remote troubleshooting.
  • Error Code Mapping: Driver 43 includes a comprehensive table mapping printer error codes (e.g., 0x10 = “Paper jam”) to human‑readable messages, displayed directly in the UI.