To write an effective post on the NewTek Forums (now primarily hosted on the Vizrt Forums
platform), focus on providing technical detail and context to help the community troubleshoot or discuss NewTek products like TriCaster or LightWave. Draft: Troubleshooting a TriCaster NDI Input Issue NDI Source Not Appearing on TriCaster TC1 (Build 7-x) Hi everyone,
I'm currently running into an issue where my TriCaster TC1 isn't seeing an NDI source from a secondary workstation on the same network. Setup Details: TriCaster TC1 (Version 7-4-210120) Windows 11 PC running NDI Tools 6.0 (Screen Capture)
Both devices are on the same 1GbE subnet, connected via a Netgear managed switch. The Problem:
When I go to the Input Configuration in the TriCaster, the source PC doesn't appear in the dropdown menu. I can see the TriCaster from the PC using NDI Studio Monitor, but the reverse isn't working. What I've Tried: newtek forums
Verified that "Public" and "Private" firewall profiles are off on the source PC.
Confirmed the NDI Access Manager "Receive Groups" is set to "Public" on both machines. Restarted the TriCaster and the source PC.
Has anyone else encountered this with the recent Windows 11 updates? Is there a specific port I should be checking on my managed switch? Thanks for any insight! Tips for a Successful Post Search First:
Use the search function to see if your question has been answered. Specify Versions: To write an effective post on the NewTek
Always include your software build numbers and hardware models. Use Visuals:
If you have an error message or a routing problem, upload a screenshot to help others understand the issue quickly. Watch the Thread:
Once posted, click the "Watch" link in the upper right to receive notifications of replies. specific feature Tips on creating a good forum post. - Unity Discussions
Over time the forums attracted hobbyists, indie producers, broadcast engineers, 3D artists, and developers. Culture blended technical troubleshooting with creative show-and-tell: users posted project breakdowns, scripts, SDK examples, and templates. Long-standing members became informal mentors; community moderators and NewTek staff sometimes participated, offering official guidance. Growth and culture Over time the forums attracted
Vizrt migrated the old NewTek forum posts, but some old links break. To find legacy content:
site:community.vizrt.com "TriCaster 460" latency
Or use Google with:
site:forums.newtek.com NDI HX driver
(Sometimes the old domain’s archive is still indexed.)
| Problem | Likely Fix |
|---------|-------------|
| Can’t log in to old NewTek account | Create a new Vizrt Community account – passwords didn’t migrate. |
| Old link redirects to homepage | Use site search with site:community.vizrt.com plus keywords. |
| Can’t post | Verify email, or wait for new user probation period (sometimes 24h). |
| Missing LightWave category | LightWave is under “Legacy Products” – ask a mod if hidden. |