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Rewe | Online Schulung Primus

PRIMUS (often referred to as PRIMUS Lernen) is the central Learning Management System (LMS) used by the REWE Group (including REWE, PENNY, and toom) to deliver digital training and professional development to its employees. Core Purpose and Access

The platform serves as an integrated training solution that promotes continuous learning. It is designed to help employees gain job-relevant skills flexibly—anytime and anywhere. Primary URL: personal.rewe-group.com.

Authentication: Users typically log in with their corporate username and password. Some locations use the REWE Group Mitarbeiter Login app, which supports NFC chip scanning or fingerprint login for easier access. Training Content & Features

The system hosts a wide variety of modules, ranging from legal compliance to specialized retail skills.

Self-Assignment: Employees can search for specific topics (e.g., "Fire Protection" or "Hygiene") and assign the training to themselves if it hasn't been pre-assigned by a manager.

Module Structure: A typical e-learning module (like the "Brandschutz" course) includes instructional videos, interactive exercises, and a final quiz.

Certifications: Upon successful completion of a course and its knowledge quiz, employees often receive a certificate for their personnel file.

Visual Indicators: In the system, online courses are usually marked with an orange monitor icon and labeled as "ONLINE-SCHULUNG". How to Use the Platform

Login: Access the portal via the web or authorized internal devices.

Search: Use the search bar in the top-left corner to find titles or keywords.

Review Details: Click on a course title to see the overview, technical contact person, and downloadable materials.

Launch: Click "Schulung starten" (Start Training) to begin immediately or "Zuweisen" (Assign) to save it for later. Career Advancement

PRIMUS is closely linked to the REWE Akademie, which provides structured pathways for employees moving into management or specialized roles like store leadership or logistics management.

If you're having trouble accessing the system, I can help you find: The contact for password resets Specific technical requirements for mobile devices Information on the REWE Group Mitarbeiter Login app PRIMUS Klickanleitung - PENNY Karriere rewe online schulung primus

To access and navigate the PRIMUS Lernen online training platform for the REWE Group (which includes REWE, PENNY, and toom), follow these steps based on official PENNY Karriere and REWE Group guidelines: 1. Accessing the Platform Website: Navigate to the PRIMUS Lernen Portal.

Login: Use your employee credentials (usually your personal number and the password assigned by your manager or HR). 2. Finding Your Training

Once logged in, you have two main ways to find your assigned courses:

Direct Search: Use the "Schulungssuche" (Training Search) bar at the top left of the homepage.

Course Catalog: Browse available modules under the "Lernangebote" or "Katalog" sections if you are looking for voluntary training. 3. Completing Online Modules

My Learning: Assigned mandatory trainings (like food safety, occupational safety, or checkout training) will appear under "Meine Lernaktivitäten" (My Learning Activities).

Starting: Click on the specific module and select "Starten" or "Fortsetzen" (Continue) to begin.

Interaction: Most courses are interactive; ensure your sound is on or you have headphones, as many include audio instructions. 4. Completion and Certificates

Final Quiz: Many modules end with a short test to verify your knowledge.

Confirmation: After passing, the module will be marked as "Erfolgreich abgeschlossen" (Successfully completed).

Certificates: You can often download or print a certificate of completion directly from the portal for your records or your manager. Troubleshooting Tips

Pop-up Blocker: If a training doesn't open, check if your browser is blocking pop-up windows.

Progress Not Saving: Always use the "Beenden" (Exit) button within the training module rather than just closing the browser tab to ensure your progress is saved. PRIMUS (often referred to as PRIMUS Lernen )

PRIMUS Learning Platform is the central e-learning and application system used by the REWE Group

for its employees at REWE, Penny, and toom. It serves as the primary hub for digital training, allowing staff to complete both mandatory and voluntary courses. Review of REWE PRIMUS Online Training Flexibility & Accessibility

: The system is designed for modern workflows, accessible via the MeineREWE App

, which allows employees to complete training in-store, at home, or on the go. Time Efficiency : Most e-learning modules are bite-sized, typically lasting 20 to 30 minutes

, making them easy to integrate into a standard shift without major disruption. Comprehensive Content

: Courses cover a wide range of practical topics, from basic retail knowledge to specialized training for fresh food counters (storage, quality assurance, and customer advice). User Interface

: Employees can easily find and book seminars through a "click-guide" system. Managers play an active role by assigning relevant programs and approving registration for live online or in-person sessions through the portal. Proven Adoption

: The platform has high engagement; by its initial full rollout, nearly every second market employee had already utilized the online training offerings. Key Features for Employees Automatic Tracking

: Progress is saved, and certificates are automatically issued upon successful completion. Self-Assignment

: Beyond mandatory courses assigned by leads, employees can browse the catalog and "assign" voluntary courses to themselves to further their career development. Blended Learning

: PRIMUS serves as the gateway for both digital modules and registrations for intensive multi-day classroom seminars. REWE Akademie – Weiterbildung bei REWE - REWE Karriere

OverviewThe REWE Primus Online-Schulung is a foundational digital training platform designed for REWE employees. It is aimed at enhancing operational knowledge, customer service excellence, and adherence to company standards within REWE supermarkets. The modules are designed for both new hires and experienced staff looking to update their skills. Key Learning Objectives

Customer Service: Training on best practices for customer engagement and conflict resolution. Begrüßung & Lernziele (10 Min) Systemübersicht Primus —

Operational Procedures: Understanding cash handling, stock management, and merchandising standards.

Product Knowledge: Learning about product ranges, quality standards, and freshness checks.

Safety & Compliance: Proper procedures for hygiene, food safety, and accident prevention. Key Features of the Platform

Flexible Access: Modules can be completed online via the employee portal, allowing for self-paced learning.

Interactive Modules: Engaging content designed to make learning practical rather than theoretical.

Knowledge Checks: Short quizzes following each section to ensure retention.

How to Access PrimusEmployees typically access the Primus training through the official REWE Employee Portal using their personalized credentials. To make this write-up even more useful, I can:

Add specific examples of topics covered (e.g., handling returns, fresh produce standards).

Provide tips on how to navigate the portal if you are a new user.

What area of the Primus training are you most interested in learning about?


2.1. What is Primus?

Primus is an internal web-based training portal. The name is derived from the Latin word for "first" or "excellent," reflecting the company's aim for high-quality training standards. It hosts a variety of courses ranging from occupational safety to specialized product knowledge and management skills.

1. Executive Summary

"Primus" is the central digital learning platform (Learning Management System - LMS) used by REWE Markt GmbH. It serves as the primary interface for e-learning, mandatory training, and professional development for employees across the REWE Group. The platform represents a shift from traditional, paper-based training methods to digital, interactive modules accessible directly in the workplace or at home. Its primary goal is to ensure standardized knowledge transfer, compliance with legal regulations, and the improvement of operational efficiency.

Report: REWE Online Schulung "Primus"

Subject: Analysis of the Primus Digital Training Platform Target Audience: REWE Employees, Store Managers, HR Personnel Date: October 26, 2023

Agenda (3,5 h)

  1. Begrüßung & Lernziele (10 Min)
  2. Systemübersicht Primus — Architektur & Rollen (20 Min)
  3. Login, Benutzeroberfläche & Navigation (20 Min)
  4. Bestellannahme & Pick-Prozess (45 Min)
    • Annahme eingehender Online-Bestellungen
    • Priorisierung & Zeitfenster
    • Picklisten erstellen & Scannen
  5. Warenwirtschaft & Bestandsführung (30 Min)
    • Bestandsanzeigen, Reservierungen, Fehlbestände
    • Mindestbestände & automatische Nachbestellung
  6. Preise, Aktionen & Artikelpflege (20 Min)
    • Preise anlegen/ändern, Aktionsartikel, MHD-Kennzeichnung
  7. Retouren, Reklamationen & Gutschriften (20 Min)
    • Rücknahmen verbuchen, Gutschriften ausstellen
  8. Kundensupport-Szenarien (20 Min)
    • Häufige Fragen, Stornierungen, Teillieferungen
  9. Sicherheits- und Compliance-Regeln (10 Min)
  10. Hands-on Übung (Live-Szenario) (30 Min)
  11. Prüfung / Wissenscheck (10 Min)
  12. Q&A & Feedback (15 Min)

Praxisszenarien (konkrete Beispiele)

8. Getting Help

| Issue | Contact | |-------|---------| | Login fails / locked account | Your store manager or shift leader | | Technical glitches (page errors, missing content) | Primus Hotline: 0221 / 149 1050 (Mon–Fri 8–18) | | Content questions (e.g., hygiene rule unclear) | Ask your department supervisor | | Certificate not generating | Check if all chapters show "Completed" – if yes, try a different browser to download |