SecuGen device registration is a critical process primarily required for Aadhaar-based authentication in India, ensuring that biometric data is handled securely through the SecuGen Registered Device (RD) Service. While many devices register automatically upon installation, manual registration is often necessary for specific models like the SecuGen Hamster Pro 20 (HU20) Go to product viewer dialog for this item. . Device Compatibility and Requirements Certified Models: Only the SecuGen Hamster Pro 20 (HU20)
is currently a certified Registered Device for Aadhaar authentication. Other models like the Hamster IV Go to product viewer dialog for this item. Hamster Plus Go to product viewer dialog for this item. are not certified for this specific purpose.
Operating Systems: Support is available for both Windows and Android.
Prerequisites: Ensure no prior SecuGen software is running and that you have a stable internet connection for the activation process. Registration Process The registration workflow typically follows these steps:
Online Activation: Visit the official manual registration page to fill out the registration form.
Serial Number Entry: You must provide the serial number located on the base of your device.
Processing Time: After submission, it generally takes 1–2 working days for the device to be registered with the SecuGen Management Server.
Verification: You can verify your status on the Device Status Check page. A status of "Device is present with SecuGen Management Server" confirms successful registration. Installation and RD Service Activation
Once registered, the RD Service software must be configured:
Windows Setup: Download and install the SecuGen RD Service for Windows. Use the "Activate Device" or "Init" functionality within the RD Client tool to finalize the setup. secugen device registration
Android Setup: Use the SecuGen RD Service app from the Play Store. Ensure your mobile device supports OTG (On-The-Go).
Status Check: The RD Service status must show as "READY" for the device to function in the Aadhaar environment. Troubleshooting Tips How to Login to Windows - SecuGen
SecuGen device registration is the essential process of activating a biometric scanner with the SecuGen Management Server and relevant regulatory authorities—most notably the Unique Identification Authority of India (UIDAI)
for Aadhaar-based authentication. This process converts a standard biometric scanner into a Registered Device (RD)
, ensuring that biometric data is captured live, encrypted, and signed within the hardware to prevent fraud. The standard hardware for this process is the SecuGen Hamster Pro 20 (HU20)
, which is the only model currently certified as an RD for Aadhaar authentication. 1. Online Device Registration (Manual Process)
If a device is not automatically registered by its software, users must manually enroll it through the manufacturer's portal. Locate the Serial Number : Find the serial number on the base or rear of the Hamster Pro 20 Fill the Registration Form : Visit the SecuGen India RD Registration Page
and enter mandatory details, including the device serial number and model. Verify Status
: After submission (which may take 1–2 working days to process), check the status on the Device Registration Status Page SecuGen device registration is a critical process primarily
. A "Device is present" message confirms successful registration. International Users
: Non-India residents should email their purchase invoice and serial number to rdsupport@secugenindia.com for manual activation. 2. Software Installation & Environment Setup
Before the device can communicate with registration servers, specific software layers must be installed on the host system (Windows, Android, or Linux). : Install the SecuGen WBF Drivers or Legacy drivers for older Windows versions. RD Service Application : Download the latest RD Service binaries from the SecuGen India Download Portal . Run the executable with Administrator privileges. Connectivity Requirements
: The RD Service requires a stable internet connection and must be allowed through firewalls on HTTPS port 443 to connect to www.secugenindia.in 3. Verification & Troubleshooting
Once installed, the device should initialize automatically when the RD Service starts. Automatic Registration
: On Windows and Android, the registration often occurs automatically upon the first internet-connected use. Manual Activation : Use the "Activate Device" function within the RD Client tool (Windows) or the "Init" function in the RD Service app (Android) to trigger registration. Common Error ("Service Not Ready") : This is often resolved by restarting the service via services.msc in Windows. Diagnostic Testing SecuGen Diagnostic Tool
to verify "Device Initialization Success" and test live image capture. 4. Regulatory Significance
The registration process is mandatory for accessing various government and financial services, such as: eKYC and Pension Schemes (Jeevan Pramaan). Property registration and rental agreements. Banking transactions through the Aadhaar Enabled Payment System (AePS).
By ensuring each device has a unique, traceable identifier, the registration framework prevents the use of stored biometrics or third-party spoofing applications. Are you registering this device for Aadhaar-based authentication in India, or are you looking for SDK-level registration for a custom software project? Initialize SDK and open device
Example pseudocode:
// Initialize and open
SGFingerPrint sg = new SGFingerPrint();
sg.Init();
sg.OpenDevice();
// Enrollment
Bitmap img = sg.CaptureImage();
byte[] template = sg.CreateTemplate(img);
SaveToFile(template, "user1.tpl");
// Verification
Bitmap img2 = sg.CaptureImage();
byte[] template2 = sg.CreateTemplate(img2);
bool match = sg.MatchTemplates(template, template2);
Refer to SDK docs for exact class/method names and parameters.
For enterprises using remote desktop (RDP/Citrix), USB redirection often breaks SecuGen registration. The device appears in the remote session but throws “No device registered” errors.
Solution: Install SecuGen Remote Device Server (RDS). This service registers the device on the client machine and tunnels the biometric data via TCP/IP, bypassing USB redirection altogether.
Registration steps for RDS:
RegisterRemoteDevice.exe /server:192.168.1.100 /port:4444This report documents the successful registration, configuration, and testing of SecuGen biometric devices within the [Name of System/Software] environment. A total of [Number] devices were registered. The process involved driver installation, device pairing, SDK verification, and live capture testing. All devices passed functionality checks with a false rejection rate (FRR) within acceptable limits.
SecuGen is a global leader in optical fingerprint authentication technology. Their devices—ranging from the popular Hamster Pro 20 to the U.are.U 4500—are renowned for their durability, high image quality, and robust SDKs (Software Development Kits). However, before you can capture a single fingerprint or verify a user’s identity, you must complete a critical step: SecuGen device registration.
Whether you are a system administrator rolling out 500 devices for a national ID project or a developer integrating biometrics into a desktop application, proper device registration ensures that the operating system and your software recognize the scanner. This article provides a deep dive into what SecuGen device registration is, why it fails, and how to do it correctly across different platforms.
Prepared by: _________________ Date: ____________ Verified by (Security/IT): _________________ Date: ____________ System Owner: _________________ Date: ____________
The primary objective was to enroll all SecuGen hardware into the central biometric management system to ensure: