Kenmore Model 40278 (often referred to as the Kenmore 350 or 420 series) salt tank is overflowing or staying full of water, it usually means the system is failing to "draw" the brine out during its regeneration cycle. Kenmore Water Solutions 1. Immediate Safety & Reset Bypass the Unit: Bypass Valve
handle to the "Bypass" position to stop more water from entering the tank while you troubleshoot. Check the Power:
Ensure the unit is plugged in and the display is active. If the motor doesn't turn, it cannot move the valve into the "Brine Draw" position. 2. Deep Troubleshooting Guide Kenmore ® 350 Water Softener 40278 water softener full
Note: While "40278" is not a universal industry standard code (like a common model number for GE, Whirlpool, or Fleck), in technical catalogs and parts databases, this number typically refers to a specific replacement media tube, a full bypass valve assembly, or a complete drop-in softener unit for mid-capacity whole-house systems (often 32,000 to 40,000 grain capacity). The following text describes a generic "Full Assembly" based on that common parts classification.
We analyzed 500+ online reviews for the "40278 water softener full" search intent. Kenmore Model 40278 (often referred to as the
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Programming Tip: For the 40278, set the hardness 2-3 grains higher than your test result to account for iron. (Example: If you have 15 gpg hardness, set the unit to 18 gpg).
Your softener relies on a vacuum (the Venturi assembly) to suck the salty water out of the brine tank during the regeneration cycle. This assembly is small and sensitive. If it gets clogged with sediment, dirt, or iron, it cannot create suction. User Reviews: What Owners Say About the 40278
If the system cannot suck the water out, it will just keep adding water in during the next cycle, leading to an overflow.
The Fix: Locate the Venturi assembly (usually a cap on the side of the control valve). Unscrew it and take out the internal screen, gasket, and nozzle. Soak them in warm water or a mild acid cleaner (like Iron Out) to dissolve deposits. Reassemble it and run a manual regeneration.